Privacy Policy

Kingsbridge Boutique Hostel
Effective Date: 1st March, 2026

1. Who We Are

Kingsbridge Boutique Hostel (“we”, “our”, “us”) operates this website and provides accommodation services in Dublin, Ireland.

Data Controller:
Kingsbridge Boutique Hostel
4-5 Parkgate Street
Dublin, Ireland
Email: [email protected]
Phone: +353 87 137 9328

We are the data controller responsible for your personal data under the General Data Protection Regulation (EU) 2016/679 (GDPR).

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

A. Booking Information

  • Full name

  • Email address

  • Phone number

  • Home address (if required for booking)

  • Check-in and check-out dates

  • Number of guests

  • Special requests

  • Payment details (processed securely via third-party providers)

B. Website Usage Data

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Date and time of visit

C. Communication Data

  • Messages sent through contact forms

  • Email correspondence

  • Customer service enquiries

3. Legal Basis for Processing (GDPR Article 6)

We process your personal data based on the following lawful grounds:

  • Contractual necessity – to process and manage your booking

  • Legal obligation – to comply with Irish tax and hospitality regulations

  • Legitimate interests – to improve our services and prevent fraud

  • Consent – where you opt-in to marketing communications or cookies

You may withdraw consent at any time.

4. How We Use Your Data

We use your personal data to:

  • Confirm and manage reservations

  • Process payments

  • Communicate booking updates

  • Provide customer support

  • Comply with legal obligations

  • Improve website performance and guest experience

  • Send marketing emails (only if you have opted in)

5. Data Sharing

We do not sell your personal data.

We may share your information with:

  • Secure payment processors

  • Online booking platforms (e.g., OTAs if applicable)

  • IT hosting providers

  • Accountants or legal advisors

  • Irish authorities where legally required

All third parties are required to comply with GDPR standards.

6. International Transfers

If any service providers process data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • EU Standard Contractual Clauses

  • Adequacy decisions by the European Commission

7. Data Retention

We retain personal data only as long as necessary:

  • Booking records: retained for up to 6 years (Irish tax law compliance)

  • Marketing data: until you withdraw consent

  • Website analytics data: typically retained for up to 26 months

After this period, data is securely deleted or anonymised.

8. Your GDPR Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Erase your data (“Right to be Forgotten”)

  • Restrict processing

  • Data portability

  • Object to processing

  • Withdraw consent at any time

To exercise your rights, contact us at:
📧 [email protected]

You also have the right to lodge a complaint with:

Data Protection Commission
Website: https://www.dataprotection.ie/

9. Cookies Policy

We use cookies to:

  • Ensure website functionality

  • Analyse traffic (e.g., Google Analytics if used)

  • Improve user experience

You will be asked to provide consent for non-essential cookies via our cookie banner. You may manage or withdraw consent at any time.

10. Security Measures

We implement appropriate technical and organisational measures to protect your data, including:

  • SSL encryption

  • Secure payment gateways

  • Restricted staff access

  • Regular software updates

11. Children’s Data

Our services are not directed at children under 18 without parental supervision. We do not knowingly collect personal data from minors without consent.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.